Secure Payments
We want you to feel confident when completing your purchase.
Payments are processed using secure payment technology and the payment options currently available will be displayed during checkout.
Payment Verification
For security reasons, your bank or payment provider may occasionally request additional verification.
This may include an authentication step before approving the transaction.
These checks are controlled by the relevant payment provider and help protect against unauthorised transactions.
My Payment Was Declined
A declined payment does not necessarily mean there is a problem with your account.
Common reasons can include:
- Incorrect card details
- Billing information not matching
- Additional authentication being required
- Insufficient available funds
- A security restriction imposed by the card issuer
If your details are correct but the payment continues to fail, contact your bank or payment provider.
When Am I Charged?
The timing of payment depends on the payment method used.
The total amount payable will be shown before you complete your purchase.
Always review your order details before confirming payment.